Privacy Policy

We collect information you provide directly, including: • Identification data: full name, email address • Contact data: phone number (optional), address (when necessary for specific services) • Basic financial information: only what you voluntarily share to evaluate your eligibility for support programs • Browsing data: IP address, browser type, pages visited, time spent We do not request or store sensitive financial information such as bank account numbers, online banking passwords, or credit card details.

We use your personal data to: • Respond to your inquiries and advisory requests • Evaluate your potential eligibility for government support programs • Send you relevant information about services and updates (with your consent) • Improve our services and user experience • Comply with legal and regulatory obligations applicable in Mexico • Generate anonymous statistics about the use of our services

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share information only: • With government authorities when required by law or to facilitate your access to support programs (with your explicit consent) • With technology service providers who help us operate the site, under strict confidentiality agreements • When necessary to protect our legal rights or the safety of our users

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. These measures include: • Data encryption in transit using HTTPS protocol • Restricted access to personal data only for authorized personnel • Regular security reviews and system updates • Regular backups on secure servers located in Mexico

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Consultation data is retained for a maximum period of 3 years after your last interaction with us, unless a longer legal retention obligation applies.

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to: • Access your personal data in our possession • Rectify inaccurate or incomplete data • Cancel the processing of your data • Object to processing for specific purposes To exercise these rights, contact our privacy department at privacidad@dinvonelario.com. We will respond to your request within a maximum of 20 business days.

We use cookies and similar technologies to improve your browsing experience. For more information, please see our Cookie Policy.

We may update this privacy policy periodically. We will notify you of significant changes through a notice on our website. We recommend reviewing this page regularly.

If you have questions about this policy or the processing of your data, you can contact us: Dinvonelario S.A. de C.V. Av. Reforma 222, Col. Juárez 06600 Mexico City, CDMX Email: privacidad@dinvonelario.com Phone: +52 55 1234 5678